From the Team
Perspectives on freight finance, AR automation, and the back office, from people who've worked inside it.
Collections shouldn't be a full-time job. Yet at most brokerages, someone spends hours every week tracking down the same aging receivables. We looked at the real operational cost — and the opportunity being left on the table.
Standard shipper payment terms can quietly erode a broker's ability to take on new loads. Here's how to model the real impact on working capital — and what levers actually move the needle.
Across dozens of conversations, the same themes kept surfacing — not the problems you'd expect, but the ones hiding in plain sight behind every operational workflow. Here's what we found.
Days Sales Outstanding varies widely across brokerage size and vertical. We break down the numbers — and what separates the top-performing back offices from those still fighting the same battles.
Every disputed invoice is a clock ticking against your cash position. When volume scales but your exception-handling process doesn't, the gap between invoiced and collected revenue compounds fast.
After working with brokerages at every scale, certain patterns emerge. The teams with the healthiest AR aren't working harder on collections — they've built a fundamentally different system around them.