Book a Demo

UPWELL · Company

Built by operators,
for operators.

We've lived freight AR firsthand: the chasing, the disputes, the manual work. Upwell exists because we got tired of waiting for someone else to fix it.

The best freight tech is built by people who've actually moved freight.

The Origin Story

Born from a broken back-office

Upwell was founded on a simple, frustrating truth: freight runs on relationships, but the back office runs on spreadsheets, manual follow-ups, and unanswered emails. Time bleeds away on documents, rekeying data, and disconnected systems. Meanwhile, millions sit in unpaid invoices while billing teams burn out chasing them.

Our founders spent years inside freight, watching the same cycle repeat: late nights chasing short-pays, disputes that spiraled, cash tied up for months on a missing document, and talented teams buried in manual work.

They built the tool they always wished they'd had: an intelligent AR platform that makes freight finance work the way operations does.

Mission

"To eliminate the cash flow uncertainty that holds freight companies back, so operators can focus on moving freight, not chasing money."

🛡️

Operator First

Every feature starts with a real problem from a real billing team. We build for people with deadlines, not demos.

Speed Is Respect

In freight, time is money, literally. We move fast, ship fast, and help our customers collect fast. Slow is the enemy of cash flow.

📊

Data Transparency

Every carrier and 3PL deserves a clear picture of their AR. No black boxes, no surprises: just honest, actionable data.

🤝

Customer Obsessed

Our customers' success is our only scorecard. We show up, listen, and make sure Upwell earns its place in their stack every day.

High Standards, Low Ego

We hold each other to the highest bar on product, service, and communication, while keeping egos firmly out of the room.

🚛

Freight Runs Deep

We're industry insiders, not outsiders disrupting. We speak freight, respect the complexity, and we're here for the long haul.

The founders

Deep freight roots, a shared obsession with great software, and a belief that AR can be fixed.

Charley Dehoney
CEO & Co-Founder

Charley Dehoney

CEO & Co-Founder

Charley spent 20+ years inside freight, not just selling to it. He’s built and sold multiple logistics and trucking companies, run LTL and truckload operations, and led sales at logistics technology companies including ShipHawk and Cargomatic.

Before founding Upwell, Charley worked at two of the world’s largest logistics companies, CMA CGM Group and Man Capital, where he built deep relationships across the carrier, broker, and shipper landscape. That combination of hands-on operator experience and global industry network made the problem impossible to ignore: freight finance was broken, and no one was fixing it the right way.

Charley built Upwell so freight leaders can focus on moving freight, winning customers, and growing. Not chasing invoices.

Freight Operations Brokerage & 3PL Logistics Technology GTM & Sales ZEBOX Alumni
Aaron Freeman
CTO & Co-Founder

Aaron Freeman

CTO & Co-Founder

Aaron is a veteran engineering leader with a track record building software that scales. Before co-founding Upwell, he served as CTO of ShipHawk, where he automated and unified shipping infrastructure for large-scale eCommerce. Earlier, he was a Big 5 consultant advising the Department of Defense on enterprise security, system architecture, and data integrity, giving him an instinct for building systems operators can trust with their most sensitive financial data.

At Upwell, Aaron designed the AI orchestration layer and portal automation framework at the platform's core. His philosophy: great software is invisible. You just get paid faster, with less effort, and no surprises. That belief is in every line of code Upwell ships.

Freight Technology Enterprise Architecture Security & Infrastructure AI & Automation ShipHawk Alumni
Leadership
Kris Gjemre
VP of Solutions

Kris Gjemre

VP of Solutions

Kris brings 17 years of logistics and supply chain expertise and a rare ability to translate complex operational problems into software that sticks. He's held leadership roles at Echo Global Logistics, CarrierDirect, and Airspace, giving him credibility on both the carrier and technology sides.

At Upwell, Kris leads onboarding and solution delivery, making sure every customer sees results fast. He bridges customers and product, turning real-world feedback into roadmap priorities. Kris owns the full customer journey from implementation through ongoing success.

Supply Chain Echo Global Logistics CarrierDirect Airspace Customer Solutions

The Team

People who get it done

A lean, high-output team with deep roots in freight, finance, and product, united by a belief that better tools change the industry.

🤝 Customer Success
Anne Holtzman
Anne Holtzman
#ClientFirefighter #P0Everything
#SideHustleSavingPets
Implementation Engineer
Alicia Gjemre
Alicia Gjemre
#SOPQueen #NothingFallsThrough
Customer Success Manager
Kacy Ek
Kacy Ek
#FixerOfAllThings #TeamMom
Operations Manager
🚀
You, maybe?
We're Hiring
See open roles →
🎨 Product & Design
Michael Pair
Michael Pair
#ShipIt #IllJustCodeIt
Product Manager
Emily Buettner
Emily Buettner
#PlaysToWin #ProductAthlete
Product Manager
Julia Adey
Julia Adey
#RowsThroughProblems
UX Research + Design
Russell McKenzie
Russell McKenzie
#ChessNotCheckers
Enablement + Solutions
🔬 QA & Data
Tish Demsas
Tish Demsas
#LastLineOfDefense
Lead QA Engineer
Cody Harris
Cody Harris
#SignalFromNoise
Data Engineer
📈 Sales
Clay Tucker
Clay Tucker
#DealHunter #TonyRobbinsEnergy
Senior Sales Executive
Connor Lee
Connor Lee
#O2CNerd #KnowsTheNumbers
Senior Sales Executive
Arun Gupta
Arun Gupta
#ProcessOverEverything
Sales Enablement & Revenue Ops
Billy Broderick
Billy Broderick
#ColdCallClub
Sales Development Rep
Matt Gulick
Matt Gulick
#OutboundEnergy
Sales Development Rep
⚙️ Engineering
Luke Garsha
Luke Garsha
#MultiMachineMode
Senior Software Engineer
Keti Zazarashvili
Keti Zazarashvili
#PrecisionEngineer
Senior Software Engineer
Jacq de Beer
Jacq de Beer
#SpeedBuilder
Senior Software Engineer
🏢 People & Operations
Katie Dehoney
Katie Dehoney
#KeepsItRunning
People & Process Manager
Silas Sorilla
Silas Sorilla
#GetOnCamera
Marketing
Claire Sena
Claire Sena
#SanityAndSnacks
Administrative Assistant

Why Upwell?

"An upwelling is a natural ocean phenomenon where deep waters rise to the surface, carrying nutrients, energy, and momentum, a vital force in how marine ecosystems thrive."

The name is personal. Our founders lived on the California coast before relocating to Nebraska, close enough to know the biggest swells build long before you ever see them.

The value is already there: in your cash flow, your team's time, your operational clarity. We just help bring it to the surface.

Investors

Backed by the best in freight.

Industry Capital
Vertical Venture Partners
Vertical Venture Partners
Logistics & Supply Chain
NVP Capital
NVP Capital
Venture Capital
Revolution / Rise of the Rest
Rise of the Rest
Seed Fund
SaaS Ventures
SaaS Ventures
B2B SaaS Focus
Never Lift
Never Lift
Freight Tech
Plug and Play Supply Chain
Plug & Play Supply Chain
Supply Chain
Automotive Ventures
Automotive VC
Transportation
Venture 53
Venture53
Venture Capital
Sope Creek
Sope Creek (Kevin Nolan)
Angel / Fund

Notable Investors

Category-defining founders and operators who've built the most important companies in freight, and chose to bet on Upwell.

CF
Craig Fuller
Founder & CEO, FreightWaves
Serial founder · TransCard → US Bank
JM
Jett McCandless
Founder & CEO, project44 ($2.7B)
GlobalTranz → $2B+ · WH advisor
LC
Larry Cuddy
CEO, Blue LLC · Envase Technologies
Largest intermodal TMS in NA
JM
Jim Martell
Exec Chair, uShip · Board, EasyPost
Express-1 · XPO · SmartMail → DHL

We're Hiring

Come build with us

A small team doing big things in an industry that's ready for it. If you're energized by hard problems, real customers, and shipping things that matter, you'll fit right in.

View Open Roles →